Frequently Asked Questions
Everything you need to know about our magical apparel and accessories.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders, while international shipping can take 10-21 business days depending on the destination.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that sale items are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.
Are your garments ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our magic stays green.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my shipment once it has been sent?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.